Archive for August, 2011

Marketing Makeover Helps Non-Profit Get an 81% Lift in Donations

Results are important to every organization whether it’s a local non-profit or a Fortune 500 company. Over the last two years, Sherri May & Company has been redesigning the brand for The Welcome to America Project (WTAP) from start to finish. As a result, this non-profit organization has seen a surge in donations, and is able to communicate with its audience in a consistent, streamlined way.

Thanks to a new marketing strategy:

  • The Annual Appeal letter achieved an 81% lift in donations over the previous year and raised $26,467 in donations
  • The most recent cultural dinner raised $6,300 compared to the previous average of $2,000
  • The new website had a 200% boost in unique page-views in the two weeks after the initial launch
  • The Welcome to America Project campaign materials won two Spectrum Awards

Starting from Scratch

WTAP, which helps furnish apartments for newly arrived refugees to the Valley, first needed an updated logo. Since an organization’s logo is the most consistent way to define its brand, this was a great place to start.

In this case, WTAP’s previous logo was overly complex (pictured below). By simplifying the image, adding the core values with the imagery of helping hands, and revising the color scheme, the logo became a better reflection of the organization as a whole.

Online Component Engages Audience

The next task was larger in scope and involved building a new website. The new website layout is easier to navigate, while the added functionality allows donors to securely make and track contributions, and conveniently sign up for events.

The sleek navigation and additional features let browsers…

  • Log-in to track donations and volunteer history
  • Submit a secure payment to the donations page
  • Sign-up for events and volunteer opportunities directly
  • Browse photos in the new Gallery

Streamlined Communication Materials

The ongoing success of The Welcome to America Project is based on the contributions of its dedicated donors and volunteers. This means marketing materials must be clear and timely to ensure effective communications with the audience. This effective communication in turn raises awareness – and funding – to help the organization accomplish its mission.

For example, various print materials were created including a Mission Card, Annual Appeal, and Annual Report. These materials had a targeted audience and a specific message to ensure maximum results.

Boost Your Brand

By building an effective brand campaign for The Welcome to America Project, Sherri May & Company was able to strengthen WTAP’s brand, build a reliable website with increased functionality, and raise much-needed funds for newly arrived refugees to the Phoenix area. Imagine what we can do for you.

Even if your company’s brand doesn’t need a complete overhaul, there might be components that could use an upgrade. If your logo no longer reflects your company’s voice, if your website could benefit from increased functionality, or if you’d just like a second opinion, call Sherri May & Company at 602-547-7020.

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The Impact of Social Networking

At first, it might have seemed like a fleeting trend, and while the specific outlets are constantly changing, one thing is for sure: social media is here to stay. After taking a critical eye to social networking, here’s how it has impacted businesses, individuals, and society in general:

On Businesses: Providing a new way to connect
–Social networking sites are allowing businesses to connect with clients, customers and other industry professionals on a more personal level.
–Customer service is improving thanks to Brand Monitoring—this describes the practice of large companies and financial institutions listening to what customers are saying about their brand on sites like Twitter and Facebook and responding immediately.
–Social networking sites are changing the way new businesses get off the ground. For example, Kickstarter.com lets you make a pitch for your business idea, while other users provide the funds to start it up.

On Individuals: Unparalleled Communication
–These sites have changed the way individuals interact with each other. Users are able to communicate, stay in touch and stay up-to-date on trends and events on a daily basis.

On Society: The Birth of a Revolution
–The recent revolution in Egypt used Facebook as a primary communication tool. Using this site as a way to organize protests, a group called “We Are All Khaled Saeed,” gained hundreds of thousands of followers and brought international attention to the civil unrest in Egypt.
–Social networking sites are providing scientists with data and statistics that have been unavailable until now. Facebook is being called “The Human Catalog” because it’s providing unparalleled insight on identity, trends and youth culture all over the world.

Fast Facts

  • Facebook has more than 500 million active users, and these users spend over 700 billion minutes per month on the website.
  • [Infographic] LinkedIn has recently surpassed 100 million users.
  • Phoenix is #34 on a list of top socially networked cities in the US.
  • Facebook overtook Google and became the most visited website in 2010.
  • This map shows the connectivity of 10 million Facebook users (roughly 2% of all users)

Additional Resources
Mashable
The Social Path
Social Networking Statistics
Impacts on Modern Business

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